Expertise

Since 1986 Samuel Smith Consulting has provided consultancy and management services to companies that place high importance on strategic business development. The knowledge and experience gained through working within these companies has enabled us to develop customer orientated methodologies and the skills base required to support them. In turn our technical experience and business acumen are supported by strong communication and negotiation skills enabling a strong rapport with our clients and stake holders.

We have effectively developed, implemented and managed innovative business processes and systems. Utilize strategic planning and management skills to successfully compete projects on time and on budget. Our proactive and professional approach combined with our positive “can do, will do” attitude enables us to provide a personalised high quality service

Skills profile

• Constructive, resourceful and proactive professionalism coupled with significant expertise in corporate and small to medium sized enterprises (SMEs’).
• Experienced in business solutions, design, development and implementation.
• Excellent rapport building and negotiation skills.
• Experienced team leadership and management.
• Experienced project management & consultancy services.
• Excellent negotiation services, excelling in building professional relationships.
• Highly proficient in customers and clients liaison.
• Extensive infrastructure development and management experience.
• Experienced Business Analysis and Re-design services.
• Experienced in situation assessment and resolution.
• Excellent "Customer Oriented" negotiation and management skills.
• Associate membership of the Australian Computer Society. Member # 3005478

Core compentencies

• Project Management
• Business Systems Analysis and Design
• Business Process Improvement
• Business Infrastructure Development

    Organisations that we have provided services to include the following:

    S.G. Warburg                       United Banks / Switzerland

    Lloyds Bank                         Lloyds of London               

    British Airways plc                GEC (Capital)  UK

    Deutsche Morgan Grenfell      National West Bank

    Deloitte & Touche                Rabobank               

    Sydney Futures Exchange     Citibank                           

    Telstra                              Accor Asia Pacific              

    Lehmann Brothers                Wellcome / Glaxo                                 

    Schroders                          Republic National Bank New York

    Standard Chartered Bank      Westpac Banking Corporation

    NRMA Member Services        Commonwealth Bank Australia

  Our achievements include: 

• The analysis and redesign of critical business process for several leading financial institutions.
• Management of the design and implementation of the infrastructure for a major financial services and insurance organisations.
• Strategic planning for over eight hundred branches of a major European bank.
• Strategic enhancements for over nine hundred branches of a major Australian bank.
• Evaluation, testing and implementation of client’s business procedures and systems.
• Infrastructure development for blue chip clients.
• Project and team management (both resource and budget management).
• Business systems analysis and business continuity planning.